Pellet Stove Repair
Auger, igniter, blower, or board acting up? Fixed, with a cleaning included.
Learn moreA pellet stove install touches half a dozen trades' worth of work, which is why one crew owning the whole thing matters: we set the hearth pad, run the 3" or 4" PL vent, add the outside-air kit, wire the electrical, and configure the hopper — all code-compliant. We work with the major brands like Harman, Quadra-Fire, and Englander. You get a stove that's installed, vented, and ready to burn out of a single coordinated visit, not a string of contractor appointments.
A pellet appliance is the only hearth product that won't run without electricity, and that single fact reshapes the entire install. The auger that meters fuel, the combustion blower that forces the exhaust, the convection fan that pushes heat into the room, and the igniter that lights the burn pot all draw power, so installation starts with a dedicated, properly grounded 120V circuit — not an extension cord, not a shared bedroom outlet. Texas Service Experts installs new pellet stoves and inserts as one engineered system — power, vent, clearance, and hearth handled together by a single crew rather than split among an electrician, a vent installer, and a mason who never coordinate.
Because pellet exhaust is cooler and under positive pressure — the combustion blower pushes it out rather than relying on natural draft — it has to travel through listed PL-vent pellet pipe with gasketed, sealed joints, never bare single-wall stovepipe or a raw masonry flue. We build the vent to the manufacturer's allowable equivalent length, keep horizontal runs short with the required upward pitch, and terminate clear of the listed distances from windows, soffits, and grade. Where a pellet insert goes into an existing masonry fireplace, we run a sealed liner up the flue so the positive-pressure exhaust can't leak through mortar joints into the home. How this differs from pellet-stove-repair: repair never touches a vent route or termination — it works inside a stove the install already set, so this build phase is unique to the new-unit job.
Clearances and the hearth are the permanent, code-driven half of the install. We confirm the listed clearances to combustibles printed on the appliance label, add a listed rear or floor heat shield with ceramic standoffs where the room is tight, and size the hearth pad to the stove's required floor protection — pellet stoves run cooler than wood, but the pad and ember protection are still code, not optional. An outside-air kit goes in where the home is tight or the jurisdiction requires it, so the burn pot draws combustion air from outdoors instead of starving a sealed house.
Commissioning is what separates a finished install from a parked appliance. We load the hopper, set the feed-rate and air trims to the pellet grade, run the igniter through a full light-off, and confirm the combustion and convection blowers and the vacuum/pressure switches all hand off correctly across the startup, run, and shutdown cycle. We verify the vent draws clean under positive pressure, run an ambient CO check, and walk you through hopper loading, burn-pot cleaning, and the ash schedule — because a pellet stove that's never been commissioned to its fuel and never had its maintenance taught is the one that locks out on the first cold night.
A pellet stove installation isn't a matter of opinion — it's held to published national standards. Texas Service builds every job to the named codes below and documents it, so the work is provably right for an inspector, an insurer, or a future buyer. These are the universal standards; your city's permit and inspection requirements are confirmed with the local authority before we pull the job.
Pellet exhaust runs under positive pressure, which is why only sealed, listed PL-vent pellet pipe with gasketed joints goes in, sized within the manufacturer's allowable equivalent length; bare stovepipe and unlined masonry flues are never acceptable.
Your new stove keeps the clearances to combustibles printed on its UL label, and where the room is tight, the only legal way to shrink them is a listed heat shield mounted on ceramic standoffs.
Two rulebooks govern the install, NFPA 211 and the appliance's listed installation instructions, and where they meet, the manufacturer's listed clearances and vent limits always take precedence.
Sign-off comes only after a full light-off, proof that the stove draws under positive pressure, and an ambient CO check on the commissioned unit.
Codes cited are the established national standards (NFPA, UL, IRC) that govern this service. The adopted code edition, permit, and inspection requirements vary by city —Texas Service verifies them with your local authority having jurisdiction on every job.
Confirm clearances, vent route, and a power source.
We run the dedicated circuit and build a sealed PL-vent with proper pitch and termination.
We set the stove or insert onto its correctly sized hearth pad and connect it up.
We light it off, tune the feed and air to the pellet, run a CO check, and walk you through operation.
We've worked on 1,000+ DFW homes over 10+ years. Every job — small sweep or full rebuild — runs the same way: certified technicians, written quotes, photo reports, warranty in writing.
Dedicated electrical circuit run with the install
Listed PL-vent built to the unit's allowable length
New stove + masonry-insert installations
A first burn that's commissioned and fuel-tuned, not simply bolted into place
Family-owned, CSIA-certified, NFPA 211–compliant. We're the team you call when you want it done right the first time — no rotating subcontractors, no upsell pressure, no surprises. Same techs, same trucks, same standard.

The NFPA recommends a Level 1 inspection every year, with a sweep once buildup reaches 1/8" of creosote — for a wood fireplace you actually use, that's about once a heating season. The neighborly part: since we're already on the roof, the same crew checks your dryer vent and caps the visit with a quick whole-home safety look, so one appointment covers what would otherwise be three.
Yes — our inspectors hold current CSIA (Chimney Safety Institute of America) certifications, verifiable in the CSIA member directory at csia.org, and we have NFI specialists for fireplace work. The same trained crew handles your chimney, fireplace, dryer-vent and air-duct needs, so you're not juggling four different contractors for one house.
Yes — 24/7 response (subject to crew availability) for active leaks, an animal trapped in the flue, post-fire damage, and storm damage, same-day in most cases. One call reaches one crew that can handle whatever the situation turns out to need, instead of bouncing you between specialists while the water's still coming in.
Always — a written quote before we lift a tool, with photos of what we found, so you see exactly what you're approving. If the same visit turns up something in the dryer vent or ducts, it goes on one itemized quote and one invoice rather than a string of separate trips.
The Whole-Home Care Plan is our annual maintenance plan at $19.99/month ($240/year): a Level 1 inspection and sweep ($248 value), priority scheduling, 10% off all repairs, and emergency-response priority. Because one crew covers chimney, fireplace, dryer-vent and ducts, the plan keeps the whole house on a single schedule instead of a calendar full of separate service calls. Cancel anytime, no contract.
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Other services in the Pellet Stoves category.
Free written quote. Same-week scheduling. 24/7 emergency response when you need it.
Active leak, animal in flue, post-fire damage, or smoke event? Real humans on the line 7 AM to 12 AM every day — replies in under 2 minutes. Tech dispatch within 2 hours during business hours, subject to crew availability after-hours.
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